The fine print
Policies
Everything about how we ship, refund, and handle your information — written in plain English.
- ShippingEvery Pounce O order is picked, packed and handed to the carrier from our own warehouse — usually the same day you order it.
- Returns & RefundsIf something isn't right, we'd rather fix it than keep your money. Returns are accepted within 30 days of delivery.
- PrivacyWe collect the minimum we need to send you your order and answer your questions. We never sell your data.
- Terms of ServiceThe short version: shop with us, we'll do right by you. These terms cover how this website and our store work.